Return Policy
1. Eligibility for Returns:
- Items are eligible for return within 7 days from receiving of the item.
- To be eligible, items must be unused, in the same condition as received, and in the original packaging
(including all tags and labels).
2. Initiating a Return:
- Contact us via E-mail or WhatsApp to initiate the return process.
- Provide your invoice number, details of the item(s) being returned, and the reason for the return.
3. Refund Process:
- Once the returned item is received and inspected, we will notify you of the approval or rejection of the
refund.
- If approved, the refund will be processed and paid into your bank account.
4. Damaged or Defective Items:
- We assure you that all items will be thoroughly checked prior to delivery.
- However, in the case of receiving a damaged or defective item, please contact us immediately. We will
arrange for a replacement or refund.